Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: January 1, 2024

GDPR Compliant

Introduction

BugThrive Labs ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cybersecurity training platform.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

Name and contact information (email address, phone number)
Account credentials and profile information
Payment and billing information
Communication preferences and settings

Usage Information

Lab progress and completion data
Learning paths and course selections
Platform interactions and feature usage
Device information and browser data

Technical Information

IP addresses and location data
Cookies and similar tracking technologies
Log files and error reports
Performance and analytics data

How We Use Your Information

Service Provision

Provide and maintain our cybersecurity training platform
Process payments and manage subscriptions
Deliver personalized learning experiences
Track progress and issue certificates

Communication

Send important service updates and notifications
Respond to your inquiries and support requests
Provide educational content and recommendations
Share relevant security news and updates

Improvement

Analyze usage patterns to improve our platform
Develop new features and educational content
Conduct research and analytics
Ensure platform security and prevent fraud

Information Sharing

We Do Not Sell Your Data

We never sell, rent, or trade your personal information to third parties
We do not share your data for marketing purposes without consent
Your learning progress and personal data remain private

Limited Sharing

Service providers who help us operate our platform
Legal compliance when required by law
Business transfers in case of merger or acquisition
Protection of rights and safety of users

Data Security

Security Measures

End-to-end encryption for sensitive data transmission
Secure data storage with industry-standard protocols
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms

Data Retention

We retain your data only as long as necessary
Account data is kept while your account is active
Usage data may be retained for analytics and improvement
You can request data deletion at any time

Your Rights

Access and Control

Access your personal data and learning progress
Update or correct your information
Download your data in a portable format
Delete your account and associated data

Privacy Choices

Opt out of marketing communications
Control cookie preferences
Manage notification settings
Request data portability

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services.

Essential Cookies

Required for basic platform functionality, authentication, and security features.

Analytics Cookies

Help us understand how you use our platform to improve user experience.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

privacy@bugthrive.com

Phone

+1 (555) 123-4567

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.